In Indian road freight, "where is my consignment?" is still answered with a phone call. The dispatcher calls the driver. The driver says "somewhere near Solapur." That information is approximate, delayed, and not useful for planning. Fleetcodes makes that call unnecessary — for everyone.
The Consignment Tracking Gap
B2B freight consignment tracking in India is largely unsolved. A shipper who has sent 10 tonnes from Pune to Hyderabad has one way to find out where it is: call the transporter's office.
For fleet operators, this creates two problems. The operations team spends hours daily answering status calls the system should answer automatically. And enterprise shippers who require real-time visibility are choosing logistics partners who provide it — excluding transporters without this capability from premium contracts regardless of rate.
Fleetcodes closes this gap with end-to-end consignment tracking built into the core operational workflow — not as a separate add-on.
How Consignment Tracking Works in Fleetcodes
At Booking
When a trip is created, the consignment record is established — consignor, consignee, goods description, weight, rate card reference, and e-way bill. The shipper with customer portal access sees "booking confirmed, vehicle assigned" before the truck moves.
At Departure
Driver marks departure in the Fleetcodes app. Pre-loading checklist confirms the consignment is on board. Status updates to "in transit" with a departure timestamp and live GPS position.
From this moment, position updates every 30-60 seconds. Dispatcher, operations manager, and shipper see the same live picture simultaneously.
During the Journey
The consignment is shown with operational context — not just a vehicle dot on a map:
- Current location: GPS-updated continuously
- Dynamic ETA: Recalculated in real time from current position and historical route performance
- Route adherence: Deviation from the planned route flagged automatically
- Exception alerts: Extended stop, geofence breach, idle beyond threshold — each triggers a status alert
At Delivery
Driver completes delivery in the Fleetcodes app:
- Recipient digital signature
- Photo of delivered goods
- Geotag and timestamp
- Any exceptions noted (partial delivery, damaged item, refusal)
Digital POD is available to dispatcher, operations manager, and shipper simultaneously — the moment the driver confirms. Invoice generation triggers automatically. Consignment status updates to "delivered" with a complete timestamped audit trail.
What the Shipper Sees in the Customer Portal
The Fleetcodes customer portal gives shippers direct access — without calling the transporter:
- Live map position of the vehicle carrying their consignment
- Dynamic ETA updated in real time
- Status milestones: Booked → Picked Up → In Transit → Out for Delivery → Delivered
- Digital POD available immediately after confirmation
- Proactive exception alerts if the consignment is delayed — before the shipper needs to enquire
Transporters who implement the customer portal report 40-60% reductions in inbound status enquiry calls.
Multi-Consignment Tracking for PTL Operations
For PTL vehicles carrying multiple consignments for different shippers, Fleetcodes tracks each independently:
- Shipper A sees only their consignment in the portal
- Shipper B sees only theirs
- Each delivery is confirmed separately
- Each invoice is triggered by that specific consignment's confirmation
Consignment-level visibility in a multi-consignment vehicle environment — the operational complexity of PTL managed with the same tracking quality as FTL.
FAQs
What is consignment tracking in Fleetcodes? Fleetcodes connects the consignment record created at booking to live GPS position, driver app status updates, and digital POD — creating a continuous timestamped status chain from booking to delivery, visible to all parties simultaneously.
Can shippers track their consignment without calling the transporter? Yes. The Fleetcodes customer portal provides live position, dynamic ETA, milestone status, and digital POD — without the shipper needing to contact the operations team.
Does Fleetcodes send automatic delivery notifications? Yes. Fleetcodes can notify the consignee when the vehicle enters the delivery geofence (approaching) and when delivery is confirmed (delivered with digital POD).
Every consignment your fleet carries should have a live digital trail — from booking to delivery. Fleetcodes builds that automatically. See Fleetcodes Consignment Tracking — Book a Demo →